We are now accepting resumes for applicants interested in working for a leading inbound call center located in the Tigard area. Work for one of Oregon’s top 10 fastest growing companies. We work in a friendly, fun, business-casual environment. We are seeking dedicated employees who have been successful in maintaining a consistent and stable work history to join our team! 

The Revenue Assurance Specialist will work to detect and prevent lost revenue through fraudulent credit card usage. The Revenue Assurance Specialist understands and strives to fulfill the company's goals and objectives, and performs in compliance with company standards for performance by performing the following duties: 

• Provide support by receiving incoming phone calls 
• Processing customer orders 
• Troubleshoot and answer questions 
• Responsible for meeting performance standards and maintaining monthly goals set by Revenue Assurance Department Management. 
• Contact banking and lending institutions for credit card verification. 
• Assist with angry/upset customer complaints 
• Provide polite and professional service to customers 
• Thorough knowledge of services and products and ability to effectively explain service information and product knowledge for all programs 

Enjoy the following: 
- Immediate health benefits. 
- Weekly pay. 
- Career opportunities. 

Education and/or Experience: 
High school education or equivalent; one to three years’ customer service experience with an emphasis in fraud investigations or equivalent combination of college, industry training, and experience may substitute. This position also requires attention to detail, good organizational skills, grammar and communication skills. Proficiency in MS Office and database applications, to include: MS Word, Excel and Windows 98. Must be able to work independently with little supervision as well as in a team environment. 

Qualifications: 
- Be 18 years of age or older. 
- High school education or equivalent. 
- Pass a typing skill assessment. 
- Pass a criminal background check. 

Bilingual (Spanish/English) applicants are encouraged to apply! 

If this is the opportunity for you, please forward your resume to portland204@us.randstad.com or fax to (503) 639-5293, or CALL (503) 639-5291 TODAY to schedule an interview with a Recruiter!